Last Updated: October 21, 2026
At Hedonist, we are committed to protecting your personal data and respecting your privacy rights. This Data Destruction Policy outlines our procedures for data retention and secure deletion of personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This policy establishes guidelines for:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods are as follows:
| Type of Data | Retention Period | Reason for Retention |
|---|---|---|
| Booking and reservation data | 7 years after last transaction | Legal and accounting requirements |
| Customer contact information | 3 years after last interaction | Customer service and communication |
| Payment and transaction records | 7 years | Financial and tax compliance |
| Marketing consent and preferences | Until withdrawal of consent | Marketing communications |
| Website usage and analytics data | 26 months | Website improvement and analytics |
| Customer service communications | 3 years after last interaction | Service quality and dispute resolution |
| Legal and compliance records | As required by law (typically 5-10 years) | Legal obligations |
Under GDPR, you have the right to request the deletion of your personal data in certain circumstances. We will delete your data if:
Note: We may be required to retain certain data for legal, accounting, or regulatory purposes even after you request deletion.
We may be unable to delete your personal data in the following circumstances:
When we delete your personal data, we use secure methods to ensure it cannot be recovered or reconstructed:
We ensure that any third-party service providers who process your data also delete it in accordance with our instructions and applicable laws.
To request the deletion of your personal data, please:
We will respond to your request within 30 days. If your request is complex or we receive multiple requests, we may extend this period by up to 60 additional days, and we will inform you of the extension.
In some cases, instead of complete deletion, we may anonymize your data. Anonymized data:
We may anonymize data when complete deletion would prevent us from maintaining important business records or analytics.
We have implemented automated systems to delete data that has exceeded its retention period:
We maintain records of data destruction activities, including:
These records help us demonstrate compliance with data protection regulations and assist with audits.
If we have shared your data with third parties (e.g., property owners, payment processors, service providers), we will:
Please be aware that deleting your personal data may:
We will inform you of any potential impacts before processing your deletion request.
If you are not satisfied with our response to your data deletion request, you have the right to:
We may update this Data Destruction Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.
If you have any questions about this Data Destruction Policy or wish to request data deletion, please contact us: